Job Description: Receptionist at Hospital

Location: Neelam Chowk, Faridabad, Haryana

Hospital Overview:
Welcome to Hospital, a leading healthcare facility dedicated to providing exceptional medical care and services to our patients. Located in Neelam Chowk, Faridabad, Haryana, we offer a comprehensive range of medical specialties, state-of-the-art facilities, and compassionate care to meet the diverse needs of our community. As a trusted provider of healthcare services, we are committed to excellence, innovation, and patient-centered care. As we continue to grow and expand our operations, we are seeking an experienced and customer-focused Receptionist to join our team.

Position Overview:
The Receptionist plays a crucial role in creating a positive first impression and providing excellent customer service to patients, visitors, and staff. The ideal candidate will have 2-4 years of experience as a Receptionist, preferably in a healthcare setting, with strong communication and interpersonal skills. They will be responsible for managing the front desk, handling inquiries, scheduling appointments, and assisting with administrative tasks. Joining our team as a Receptionist offers an exciting opportunity to contribute to the smooth functioning of our hospital and ensure a positive experience for all stakeholders.

Key Responsibilities:
– Greet patients, visitors, and staff warmly and professionally, providing assistance and information as needed.
– Answer and direct phone calls promptly and courteously, taking messages and transferring calls to the appropriate department or individual.
– Schedule appointments for patients, ensuring accuracy and efficiency in scheduling and confirming appointments.
– Register new patients, collect necessary information and documentation, and update patient records as needed.
– Verify insurance coverage and eligibility, collect copayments, and assist patients with billing inquiries and payment processing.
– Maintain cleanliness and organization at the front desk area, including the reception area, waiting room, and patient registration area.
– Assist with administrative tasks, such as filing, faxing, scanning, and data entry, to support the efficient operation of the front desk.
– Coordinate with other departments, such as medical records, billing, and nursing, to ensure seamless patient flow and communication.
– Handle inquiries and complaints from patients and visitors, resolving issues or escalating them to appropriate personnel as needed.
– Adhere to all relevant regulations and guidelines governing patient confidentiality and privacy.

Requirements:
– High school diploma or equivalent.
– 2-4 years of experience as a Receptionist, preferably in a healthcare setting.
– Strong communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff.
– Excellent customer service skills, with a friendly and professional demeanor.
– Proficiency in MS Office applications, including Word, Excel, and Outlook.
– Ability to multitask and prioritize tasks effectively in a fast-paced environment.
– Familiarity with medical terminology and procedures is preferred.
– Own convenience for transportation is required.

Working Conditions:
– Full-time position, with rotating shifts including nights, weekends, and holidays.
– Office-based role, with regular interactions with patients, visitors, and staff.
– Fast-paced and dynamic work environment, with opportunities for growth and advancement.

Benefits:
– Competitive salary based on experience and qualifications.
– Health insurance coverage and other employee benefits.
– Opportunities for professional development and training.
– Supportive and collaborative work culture, with a focus on employee well-being and growth.

Application Process:
Interested candidates should submit a detailed CV and a cover letter outlining their qualifications and experience relevant to the role. Applications should be sent to [email protected] with the subject line “Receptionist Application” We thank all applicants for their interest, but only shortlisted candidates will be contacted for further assessment.

Conclusion:
Joining the Hospital as a Receptionist offers an exciting opportunity to work in a dynamic and rewarding environment, contributing to the smooth operation of our hospital and ensuring a positive experience for our patients and visitors. If you have the skills, experience, and dedication to excel in this role, we look forward to receiving your application. Apply today and take the first step towards a rewarding career with us!

Contact Information:

Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:[email protected]
🌐:-www.Makhijaplacement.com