Job Description: Telecaller at Manufacturing Company

Location: Jawahar Colony, Faridabad, Haryana

Company Overview:
The company is a leading manufacturing company located in the vibrant area of Jawahar Colony, Faridabad, Haryana.  With a strong commitment to quality and customer satisfaction, we have established ourselves as a trusted name in the industry. As we continue to grow and expand our operations, we are seeking a motivated and experienced Telecaller to join our team.

Position Overview:
The Telecaller plays a crucial role in our company’s sales and customer service efforts by contacting potential and existing customers via telephone to promote our products or services, generate leads, and address customer inquiries. The ideal candidate will have excellent communication skills, a persuasive demeanor, and a customer-centric approach. This role offers an exciting opportunity to contribute to the success of our company while developing valuable sales and communication skills.

Responsibilities:
– Make outbound calls to potential customers from provided leads or databases to introduce our products or services.
– Follow-up on leads and inquiries generated through various marketing channels.
– Explain product features, benefits, and pricing to potential customers and answer any questions they may have.
– Identify and qualify sales opportunities and pass them on to the sales team for further action.
– Maintain accurate and up-to-date records of all customer interactions and transactions in the CRM system.
– Achieve and exceed monthly sales targets and KPIs set by the management.
– Build and maintain positive relationships with existing customers to ensure repeat business.
– Conduct customer satisfaction surveys and gather feedback to improve our products and services.
– Collaborate with the marketing team to develop effective sales scripts and strategies.
– Stay updated with product knowledge, industry trends, and competitor activities.

Requirements:
– Proven work experience as a telecaller or similar role, with a minimum of 2-3 years of experience in a sales or customer service environment.
– Excellent communication and interpersonal skills, with a clear and confident speaking voice.
– Ability to engage customers in meaningful conversations and build rapport over the phone.
– Strong sales and negotiation skills, with a persuasive and goal-oriented approach.
– Proficiency in using CRM software and other sales tools.
– Good organizational skills and attention to detail.
– Ability to work independently and as part of a team.
– High school diploma or equivalent; additional education or certification in sales or customer service will be an advantage.

Working Conditions:
– Full-time position, Monday to Saturday, with flexible working hours.
– Office-based role with occasional remote work options.
– Fast-paced and dynamic work environment.

Benefits:
– Competitive salary based on experience and performance, with attractive incentives and bonuses for achieving sales targets.
– Health insurance coverage.
– Paid time off and holidays.
– Opportunities for career advancement and professional development.
– Supportive and collaborative work culture.

Application Process:
If you meet the above qualifications and are interested in joining our team as a Telecaller, please submit your resume and cover letter detailing your relevant experience and why you would be a good fit for the position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Conclusion:
Joining the Company as a Telecaller offers an exciting opportunity to be part of a dynamic team in a growing manufacturing company. We look forward to hearing from you if you have the skills, experience, and enthusiasm to excel in this role. Apply today and take the first step towards a rewarding career with us!

Contact Information:

Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:[email protected]
🌐:-www.Makhijaplacement.com