Job Title: E-commerce Executive

Location: Sector 28, Faridabad, Haryana

Company Profile:
We are a dynamic Beauty Products Company based in Sector 28, Faridabad, committed to offering a wide range of high-quality beauty and personal care products. Our mission is to enhance beauty and confidence in our diverse clientele through innovative products that cater to their various needs.

Job Overview:
As an E-commerce Executive, you will play a pivotal role in our company’s online presence and sales. We are seeking a candidate with 1-3 years of proven experience in account management specifically with major online platforms like Flipkart and Amazon. Your expertise will be instrumental in managing our online product listings, driving sales, analyzing performance data, and optimizing our e-commerce strategies.

Key Responsibilities:

1. E-commerce Account Management:
– Handle day-to-day operations on e-commerce platforms like Flipkart and Amazon.
– Maintain and update product listings, ensuring accurate product descriptions, images, and pricing.
– Monitor and analyze performance metrics on these platforms to understand product performance and customer behavior.

2. Sales Optimization:
– Develop strategies to increase product visibility and sales on e-commerce platforms.
– Collaborate with marketing teams to create effective online campaigns and promotions.
– Implement SEO best practices to enhance product discoverability.

3. Inventory Management:
– Coordinate with supply chain and logistics teams to manage inventory levels.
– Ensure timely restocking of products to avoid stock-outs and lost sales opportunities.
– Manage and resolve any issues related to order fulfillment, including returns and exchanges.

4. Customer Service:
– Provide exceptional customer service by addressing customer inquiries and feedback.
– Collaborate with customer support teams to ensure a seamless shopping experience.
– Analyze customer reviews and feedback for insights to improve product offerings.

5. Market Research and Analysis:
– Conduct market research to identify trends and customer preferences in the beauty industry.
– Analyze competitor strategies and market presence on e-commerce platforms.
– Provide insights and recommendations to the product development team.

6. Reporting and Data Analysis:
– Prepare detailed reports on sales performance, market trends, and customer feedback.
– Use data analytics to make informed decisions and strategies for e-commerce growth.
– Monitor and report on the effectiveness of sales strategies and promotional activities.

7. Cross-functional Collaboration:
– Work closely with various departments including marketing, product development, and logistics.
– Ensure alignment of e-commerce strategies with overall company objectives.
– Participate in team meetings and contribute to collaborative decision-making.

Qualifications:

– Bachelor’s degree in Business Administration, Marketing, or a related field.
– 1-3 years of experience in e-commerce account management, preferably with Flipkart and Amazon.
– Familiarity with e-commerce platforms, digital marketing, and SEO strategies.

Skills and Abilities:

– Strong understanding of e-commerce business models and online sales strategies.
– Excellent analytical skills, with the ability to interpret complex data.
– Proficiency in digital marketing tools and e-commerce analytics.
– Outstanding communication and interpersonal skills.
– Ability to work independently and as part of a team.
– Strong problem-solving skills and attention to detail.
– Time management and organizational skills.

Personal Attributes:

– Passionate about the beauty and personal care industry.
– Proactive, with a hands-on approach to tackling challenges.
– Adaptable to changing market trends and company priorities.
– Innovative and creative thinker.

Working Conditions:

– This is a full-time position based in our office in Sector 28, Faridabad.
– The role may require occasional travel for market research and industry events.

Benefits:

– Competitive salary package.
– Opportunities for professional growth and development.
– A vibrant and supportive work environment.
– Employee discounts on company products.

Application Process:
Interested candidates are encouraged to apply by submitting their resume along with a cover letter that highlights their experience in managing e-commerce accounts, particularly with Flipkart and Amazon.

This comprehensive job description for an E-commerce Executive at a Beauty Products Company in Sector 28, Faridabad, Haryana, is tailored for candidates with 1-3 years of experience in managing accounts on platforms like Flipkart and Amazon. It outlines the responsibilities, qualifications, skills, and personal attributes required for the role, offering a thorough overview of potential applicants.

Contact Information:

Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:[email protected]
🌐:-www.Makhijaplacement.com