Job Title: Sales and Export Documentation Manager

Vacancy: 1

Background: Automobile Industry Tractors, Trucks, Cars, Scooters, Bike, Lubricants and Bearings

Experience: 4-5 Years

Salary: 25,000- 30,000

Standard Operating Procedure (SOP):

Title: Order Management and Export Documentation

Objective: To ensure efficient management of customer orders, from initial communication to final shipment, while complying with export regulations and maintaining accurate documentation.

1. Communicating with Customers: Respond promptly to customer inquiries and understand their requirements. b. Collect all necessary information related to the order, such as SKU details, quantities, and delivery dates. c. Provide customers with product information, pricing, and any necessary documentation.
2. Sales History Analysis: Retrieve and review past sales history for relevant SKUs, if applicable. b. Consider previous pricing, order quantities, and customer feedback to inform current negotiations and decision-making.
3. Price Review and Negotiation: Review and revise prices based on current market conditions and company policies. b. Negotiate with customers to finalize pricing, taking into account factors such as volume discounts, payment terms, and long-term contracts. c. Obtain purchase orders from customers once pricing and terms are agreed upon.
4. Payment Terms and Advances: Coordinate with the finance team to determine appropriate payment terms for each customer. b. Obtain necessary credit approvals and advances as per company policies and customer requirements.
5. Order Circulation and Tracking: Share finalized orders with relevant internal departments, including production, procurement, quality, and final packing teams. b. Track and monitor the progress of each order, ensuring timely execution and addressing any bottlenecks or delays. c. Communicate updates to customers and address any inquiries or concerns.
6. Invoice Generation: Obtain the packing note from the final packing team once all SKUs are collected and packed in the required quantities. b. Generate accurate invoices, including all relevant order details, pricing, taxes, and applicable discounts. c. Confirm incoterms with the buyer and ensure they are accurately reflected in the invoice.
7. Shipping and Documentation: Negotiate shipping costs with logistics partners based on agreed incoterms. b. Collaborate with the company’s Customs House Agent (CHA) partner to ensure compliance with export regulations. c. Monitor and record the progress of shipments, tracking milestones and obtaining necessary shipping documentation (e.g., shipping bills, Bill of Lading).
8. Bank Settlement and Ledger Maintenance: Settle Inward Foreign Remittances and shipping bills with banks, ensuring compliance with foreign exchange regulations. b. Maintain a ledger of Export Customer Accounts, accurately recording payments, advances, and outstanding balances.

Responsibilities:

• Communicate with customers, understand their requirements, and provide necessary
• Analyze sales history for relevant SKUs to inform pricing and decision–
• Review and negotiate prices, payment terms, and contracts with
• Obtain purchase orders and coordinate payment terms and advances with the finance
• Circulate orders to internal departments and track progress, ensuring timely
• Generate accurate invoices, confirm incoterms, and manage shipping
• Negotiate shipping costs with logistics partners and monitor shipment
• Settle Inward Foreign Remittances and shipping bills with
• Maintain a ledger of Export Customer Accounts, recording payments and outstanding

Requirements:

• Bachelor’s degree in a relevant field (e.g., Business, International Trade).
• Proven experience in sales, order management, and export
• Proficiency in Excel, MS Word, and MS
• Excellent communication, negotiation, and customer service
• Strong analytical and problem-solving
• Knowledge of export regulations, incoterms, and shipping
• Familiarity with banking procedures related to foreign
• Attention to detail and ability to manage multiple tasks and

Contact Information:

Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:[email protected]
🌐:-www.Makhijaplacement.com