Job Title: Telecaller

Location: Old Faridabad, Haryana

Company Overview:
The Insurance Company is a prominent and well-established player in the insurance industry, situated in the historic district of Old Faridabad, Haryana. With a strong commitment to providing financial protection and risk management solutions, we offer a range of insurance products to cater to the diverse needs of our clients. As part of our growth strategy, we are actively seeking enthusiastic and driven individuals for the role of Telecaller. This entry-level position is perfect for candidates with no prior experience (Fresher) who are passionate about communication, customer service, and building meaningful connections with potential clients.

Job Overview:
As a Telecaller at an Insurance Company, you will be a crucial part of our sales and customer acquisition team. This role is ideal for individuals who are eager to learn, possess excellent communication skills, and are ready to embark on a rewarding career in the insurance sector. Join our dynamic team and be a key contributor to connecting with potential customers, explaining our insurance offerings, and helping individuals make informed decisions about their financial protection.

Key Responsibilities:

1. Outbound Calls:
– Make outbound calls to potential customers to introduce our insurance products and services.
– Engage prospects in meaningful conversations to understand their insurance needs.

2. Lead Generation:
– Generate leads through telephonic conversations and gather information for further follow-up.
– Maintain a database of potential customers and update information regularly.

3. Product Explanation:
– Clearly and concisely explain the features and benefits of various insurance products.
– Address customer queries and provide accurate information to assist in decision-making.

4. Appointment Setting:
– Schedule appointments for interested customers to meet with our insurance advisors.
– Ensure that all appointments are recorded accurately in the system.

5. Follow-Up Calls:
– Conduct follow-up calls with potential customers to gauge interest and address any additional questions.
– Maintain a proactive approach to keep potential customers engaged.

6. Customer Feedback:
– Gather feedback from customers regarding their experience and areas for improvement.
– Record feedback and share insights with the sales and marketing teams.

7. Data Entry and Record Keeping:
– Enter accurate and detailed information about customer interactions into the company’s database.
– Keep records updated and organized for easy access.

8. Achievement of Targets:
– Work towards achieving daily, weekly, and monthly targets for lead generation and appointment setting.
– Collaborate with the team to contribute to overall sales goals.

9. Product Knowledge:
– Stay informed about the features, terms, and conditions of various insurance products.
– Continuously update knowledge to provide accurate and up-to-date information to customers.

10. Professional Development:
– Participate in training sessions and workshops to enhance communication and sales skills.
– Seek opportunities for personal and professional growth within the organization.

Qualifications:

– Minimum educational qualification of 12th grade. Prior experience is not required; this is a Fresher position.
– Excellent verbal communication skills in Hindi and English.
– Positive attitude, enthusiasm, and a willingness to learn.
– Basic computer skills and familiarity with office software.
– Ability to handle rejection and maintain a positive attitude.

Training and Development:
– Comprehensive training will be provided to equip the candidate with the knowledge and skills required for the role.
– Ongoing support and mentorship to foster continuous learning and development.

Benefits:
– Competitive starting salary with performance-based incentives.
– Health and wellness benefits.
– Opportunities for career growth and advancement.
– Supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to submit their resumes and a cover letter outlining their motivation to pursue a career in Tele-calling and the insurance industry to [email protected]. Please include “Telecaller Application” in the subject line.

Insurance Company is an equal opportunity employer. We encourage candidates from diverse backgrounds to apply.

Note: Only shortlisted candidates will be contacted for interviews.

In summary, the Telecaller role at the Insurance Company presents an exciting opportunity for individuals with no prior experience to enter the dynamic field of insurance sales. If you have excellent communication skills and a passion for connecting with people, we invite you to apply and be a part of our team dedicated to helping individuals secure their financial future.

Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:[email protected]
🌐:-www.Makhijaplacement.com