Job Description: Telecaller job for Fresher Female

www.makhijaplacement.com

Company Overview:
Telecaller job for Fresher Female | Welcome to Company a prominent Manufacturing/Service company located in Faridabad, Haryana. We specialize in delivering high-quality products and exceptional services to our esteemed clients. Our commitment to innovation, quality, and customer satisfaction has established us as a trusted name in the industry. We are looking for a dynamic and motivated Telecaller to join our team and contribute to our business growth.

Role Overview:
As a Telecaller job for Fresher Female at the Company, you will play a pivotal role in driving our sales and customer service efforts. This position is ideal for a self-motivated individual with 0-2 years of experience in telecalling or customer service, who is eager to learn, grow, and make a significant impact in a manufacturing/service environment.

Key Responsibilities-Telecaller job for Fresher Female

1. Customer Engagement:
– Initiate outbound calls to potential and existing customers to promote our products/services.
– Understand the customer’s requirements and provide relevant information about our offerings.
– Handle inbound customer inquiries, providing accurate and timely information and assistance.

2. Lead Generation and Follow-Up:
– Identify potential leads through various channels, including cold calling, referrals, and online research.
– Maintain a database of leads and prospects, ensuring all information is accurate and up-to-date.
– Follow up with leads to nurture relationships and convert them into sales opportunities.

3. Sales Promotion:
– Promote and upsell our products/services during customer interactions.
– Highlight the features, benefits, and competitive advantages of our offerings.
– Persuade potential customers to purchase or use our products/services.

4. Customer Relationship Management:
– Build and maintain strong, long-lasting relationships with customers.
– Address customer queries and concerns professionally and efficiently.
– Ensure a high level of customer satisfaction through proactive communication and support.

5. Market Research and Feedback:
– Conduct market research to identify customer needs, preferences, and trends.
– Gather and analyze customer feedback to improve our products/services.
– Provide insights and recommendations to the sales and marketing teams based on customer interactions.

6. Sales Reporting and Documentation:
– Maintain accurate records of customer interactions, sales activities, and progress in CRM software.
– Prepare regular reports on call activities, lead status, and customer feedback.
– Ensure all documentation is completed accurately and in a timely manner.

7. Collaboration and Teamwork:
– Work closely with the sales and marketing teams to develop and execute sales strategies.
– Collaborate with other departments to resolve customer issues and improve overall service quality.
– Participate in team meetings, training sessions, and company events to enhance skills and knowledge.

Qualifications and Skills-Telecaller job for Fresher Female

– High school diploma or equivalent; a bachelor’s degree in Business Administration, Marketing, or a related field is a plus.
– 0-2 years of experience in Tele-calling, customer service, or a related role.
– Strong communication and interpersonal skills.
– Excellent telephone etiquette and the ability to handle customer calls professionally.
– Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
– Strong organizational and time management skills.
– Ability to multitask and prioritize tasks effectively.
– Self-motivated, goal-oriented, and able to work independently or as part of a team.
– Strong problem-solving skills and the ability to handle difficult situations with patience and professionalism.
– Basic knowledge of the manufacturing/service industry is a plus.

Application Process-Telecaller job for Fresher Female

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to [email protected] Please include the subject line “Telecaller Application” We appreciate all applications, but only shortlisted candidates will be contacted for further consideration.

Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:[email protected]
🌐:-www.Makhijaplacement.com

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