Urgent Hiring Telecaller job Nehru Place New Delhi - makhija placement
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Urgent Hiring Telecaller job Nehru Place New Delhi

Telecaller @Makhija Placement in Service
  • Post Date : July 6, 2024
  • Apply Before : June 6, 2027
  • Salary: Rs15,000.00 - Rs20,000.00 / Monthly
  • 1 Application(s)
  • View(s) 48
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Job Detail

  • Job ID 6448
  • Offered Salary 20000
  • Career Level Executive
  • Experience Less Than 1 Year
  • Gender Female
  • Industry Management
  • Qualifications Degree Bachelor

Job Description

Job Description: Telecaller job Nehru Place New Delhi

www.makhijaplacement.com

Telecaller job Nehru Place New Delhi
Telecaller job Nehru Place New Delhi
Profile Telecaller job Nehru Place New Delhi
Location Nehru Place, New Delhi -110019
Salary ₹15,000 – ₹20,000 per month
Experience 1 – 3 Years in the logistics and freight forwarding industry
Gender                Female

Company Overview-Telecaller job Nehru Place New Delhi

Telecaller job Nehru Place New Delhi | Crosspole Logistics Private Limited is a leading player in the logistics and freight forwarding industry. Our commitment to delivering exceptional services has made us a trusted partner for businesses seeking reliable logistics solutions. We are headquartered at Flat No 22, 2nd Floor, Satkar Building No 79-80, Nehru Place, New Delhi -110019. As we continue to expand our operations, we are looking for a dedicated and experienced female Telecaller to join our dynamic team.

Job Summary-Telecaller job Nehru Place New Delhi

The Telecaller will play a crucial role in the company’s operations by handling inbound and outbound calls, providing customer support, and assisting with various telecommunication tasks. The ideal candidate should have prior experience in a freight forwarding company and possess excellent communication skills.

Key Responsibilities-Telecaller job Nehru Place New Delhi

1. Handle Inbound and Outbound Calls:
– Manage a high volume of inbound and outbound calls in a timely manner.
– Follow communication scripts when handling different topics.
– Identify customers’ needs, clarify information, research every issue, and provide solutions.

2. Customer Support:
– Address customer inquiries and provide accurate information about our services.
– Resolve customer complaints and issues promptly and efficiently.
– Ensure customer satisfaction by maintaining a professional and positive demeanor.

3. Data Management:
– Maintain accurate records of customer interactions and transactions.
– Update customer information in the database.
– Document all call information according to standard operating procedures.

4. Sales Support:
– Assist the sales team by setting appointments and following up with potential leads.
– Promote the company’s services and products during customer interactions.
– Achieve monthly call and sales targets as set by the management.

5. Coordination:
– Coordinate with other departments to ensure smooth operations and customer satisfaction.
– Provide regular updates to the management about call activities and results.
– Collaborate with the team to improve call performance and customer experience.

6. Feedback Collection:
– Gather feedback from customers and report it to the relevant departments.
– Suggest improvements based on customer feedback to enhance service quality.

Qualifications and Skills-Telecaller job Nehru Place New Delhi

1. Education:
– A high school diploma or equivalent is required.
– A bachelor’s degree in any field is preferred.

2. Experience:
– Minimum of 1-2 years of experience as a Telecaller, preferably in a freight forwarding or logistics company.
– Proven track record of meeting or exceeding targets.

3. Communication Skills:
– Excellent verbal and written communication skills in English and Hindi.
– Strong listening and presentation skills.
– Ability to build rapport with customers quickly.

Application Process-Telecaller job Nehru Place New Delhi

Interested candidates who meet the above requirements are invited to submit their CVs to [email protected]. Please include a cover letter detailing your relevant experience and why you are the ideal candidate for this position.

Makhija Placement
☎️:- +91-9136437977, 8920508558
📧:[email protected]
🌐:-www.Makhijaplacement.com

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